Differences between revisions 1 and 6 (spanning 5 versions)
Revision 1 as of 2008-12-17 10:49:05
Size: 1304
Editor: EldZierau
Comment:
Revision 6 as of 2008-12-18 18:57:11
Size: 1455
Editor: EldZierau
Comment:
Deletions are marked like this. Additions are marked like this.
Line 1: Line 1:
== Creation of a Tracker Issue == [[Action(edit)]]
Line 7: Line 8:
 * For bugs: [[BR]] Please Add log files under field "Attach Files:" if you describe an error that can be traced in log files (see below).
 * In case you are not a user:  [[BR]] Please write who you are.
 * For bugs: [[BR]] Please Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).
 * For bugs: [[BR]] If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field.
 * In case you are not a user: [[BR]]
Please write who you are in the 'Summary' field.

Action(edit)

Any one with access to the internet can in princip create an Issue Tracker in form of a Bug, a Feature Request or a Patch.

It is important to give enough information when the tracker issue is created. Especially for person that do not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change.

Please remmember ALWAYS to:

  • For bugs: BR Please Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).

  • For bugs: BR If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field.

  • In case you are not a user: BR Please write who you are in the 'Summary' field.

Creation of a Bug

Choose the Bug Tracker in case you want to report a bug which should be implemented as a fix in NetarchiveSuite.

include logs (examples from new deploy)

... <to be written>

Creation of a Feature Request

Choose the Feature Request Tracker in case you want to report a feature request which you would like to have implemented in NetarchiveSuite. The rest of the process is the same as for Bugs, please refer to the Reporting a Bug section.

Creation of a Patch

Choose the Patch Tracker in case you want to report a patch to inclusions in NetarchiveSuite.

... <to be written>

Process/Create Tracker Issue WithoutTitle (last edited 2010-08-16 10:24:57 by localhost)