Differences between revisions 11 and 13 (spanning 2 versions)
Revision 11 as of 2008-12-18 21:55:32
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Revision 13 as of 2009-01-19 12:28:04
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Editor: EldZierau
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Deletions are marked like this. Additions are marked like this.
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It is important to give enough information when the tracker issue is created. Especially for person that do not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change. It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change.
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 * For bugs: [[BR]] Please Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).
 * For bugs: [[BR]] If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field.
 * In case you are not a user: [[BR]] Please write who you are in the 'Summary' field.
 * For bugs: [[BR]] Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).
 * For bugs: [[BR]] Make a remark of version in the 'Summary' field, in case the version is not listed in possible values for the 'Version' field. 
 * For non-registered users: [[BR]] Write who you are in the 'Summary' field.

Action(edit)

The Creation of a Tracker Issue process contains [#CreateTIDescription Description], [#CreateTIPurpose Purpose], [#CreateTIResponsible Responsible], [#CreateTIthod Method], [#CreateTITime Time], [#CreateTIInput Input] and [#CreateTIOutput Output].

Anchor(CreateTIDescription) DescriptionBR Any one with access to the internet can in princip create an Issue Tracker in form of a Bug, a Feature Request or a Patch.

It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change.

Please remmember ALWAYS to:

  • For bugs: BR Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).

  • For bugs: BR Make a remark of version in the 'Summary' field, in case the version is not listed in possible values for the 'Version' field.

  • For non-registered users: BR Write who you are in the 'Summary' field.

Anchor(CreateTIPurpose) PurposeBR

Creation of a Bug

Choose the Bug Tracker in case you want to report a bug which should be implemented as a fix in NetarchiveSuite.

include logs (examples from new deploy)

... <to be written>

Creation of a Feature Request

Choose the Feature Request Tracker in case you want to report a feature request which you would like to have implemented in NetarchiveSuite. The rest of the process is the same as for Bugs, please refer to the Reporting a Bug section.

Creation of a Patch Choose the Patch Tracker in case you want to report a patch to inclusions in NetarchiveSuite.

... <to be written>

Anchor(CreateTIResponsible) ResponsibleBR

Anchor(CreateTIMethod) MethodBR

Anchor(CreateTITime) TimeBR

Anchor(CreateTIInput) InputBR

Anchor(CreateTIOutput) OutputBR

Process/Create Tracker Issue WithoutTitle (last edited 2010-08-16 10:24:57 by localhost)