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Revision 18 as of 2009-01-19 12:43:42
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'''''Creation of a Bug'''''

Choose the Bug Tracker in case you want to report a bug which should be implemented as a fix in !NetarchiveSuite.

include logs (examples from new deploy)

... <to be written>

'''''Creation of a Feature Request'''''

Choose the Feature Request Tracker in case you want to report a feature request which you would like to have implemented in !NetarchiveSuite. The rest of the process is the same as for Bugs, please refer to the Reporting a Bug section.

'''''Creation of a Patch'''''
Choose the Patch Tracker in case you want to report a patch to inclusions in !NetarchiveSuite.

... <to be written>
To make a formal report of a tracker issue (bug, feature request or patch) in a way tha enables tracking of the life-cycle og the issue.
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 *  * Fill in the fields .... as described ...
 * Include logs (examples from new deploy)
 * Include version and patch files for patches

Action(edit)

The Creation of a Tracker Issue process contains [#CreateTIDescription Description], [#CreateTIPurpose Purpose], [#CreateTIResponsible Responsible], [#CreateTIthod Method], [#CreateTITime Time], [#CreateTIInput Input] and [#CreateTIOutput Output].

Anchor(CreateTIDescription) DescriptionBR Any one with access to the internet can in princip create an Issue Tracker in form of a Bug, a Feature Request or a Patch.

It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change.

Please remmember ALWAYS to:

  • For bugs: BR Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).

  • For bugs: BR Make a remark of version in the 'Summary' field, in case the version is not listed in possible values for the 'Version' field.

  • For non-registered users: BR Write who you are in the 'Summary' field.

Anchor(CreateTIPurpose) PurposeBR To make a formal report of a tracker issue (bug, feature request or patch) in a way tha enables tracking of the life-cycle og the issue.

Anchor(CreateTIResponsible) ResponsibleBR Anybody

Anchor(CreateTIMethod) MethodBR

Anchor(CreateTITime) TimeBR Any time

Anchor(CreateTIInput) InputBR Any issue to be reported as a bug, a feature request of a patch.

Anchor(CreateTIOutput) OutputBR A new Tracker issue registered in the NetarchiveSuite GForge tracker system.

Process/Create Tracker Issue WithoutTitle (last edited 2010-08-16 10:24:57 by localhost)