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Any one with access to the internet can in princip create an Issue Tracker in form of a Bug, a Feature Request or a Patch. | Anyone with access to the internet can create a Tracker Issue in form of a Bug, a Feature Request or a Patch. |
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It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change. | It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change. |
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Please remmember ALWAYS to: | Please remember ALWAYS to: |
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To make a formal report of a tracker issue (bug, feature request or patch) in a way tha enables tracking of the life-cycle og the issue. | To make a formal report of a tracker issue (bug, feature request or patch) in a way that enables tracking of the life-cycle of the issue. |
The Creation of a Tracker Issue process contains [#CreateTIDescription Description], [#CreateTIPurpose Purpose], [#CreateTIResponsible Responsible], [#CreateTIthod Method], [#CreateTITime Time], [#CreateTIInput Input] and [#CreateTIOutput Output].
Anchor(CreateTIDescription) DescriptionBR Anyone with access to the internet can create a Tracker Issue in form of a Bug, a Feature Request or a Patch.
It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change.
Please remember ALWAYS to:
For bugs: BR Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).
For bugs: BR Make a remark of version in the 'Summary' field, in case the version is not listed in possible values for the 'Version' field.
For non-registered users: BR Write who you are in the 'Summary' field.
Anchor(CreateTIPurpose) PurposeBR To make a formal report of a tracker issue (bug, feature request or patch) in a way that enables tracking of the life-cycle of the issue.
Anchor(CreateTIResponsible) ResponsibleBR Anybody
Anchor(CreateTIMethod) MethodBR
- Classify your issue as a bug, feature request or a patch
a bug, if the issue is concerned with an error in the NetarchiveSuite package, e.g. a spelling error
a feature request, if the issue represents a suggested change in the NetarchiveSuite package, e.g. a better interface
a patch, in case it includes explicit changes and/or additions to the NetarchiveSuite package, e.g. new translation files.
Go to tracker issue in NetarchiveSuite GForge matching your issue classification ([http://gforge.statsbiblioteket.dk/tracker/?atid=105&group_id=7&func=browse bugs], [http://gforge.statsbiblioteket.dk/tracker/?atid=108&group_id=7&func=browse feature request], [https://gforge.statsbiblioteket.dk/tracker/?atid=107&group_id=7&func=browse patch]) and click 'Submit New'.
- Fill in the fields .... as described ...
- Include logs (examples from new deploy)
- Include version and patch files for patches
Anchor(CreateTITime) TimeBR Any time
Anchor(CreateTIInput) InputBR Any issue to be reported as a bug, a feature request of a patch.
Anchor(CreateTIOutput) OutputBR A new Tracker issue registered in the NetarchiveSuite GForge tracker system.