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* For bugs: [[BR]] If the version is not lsted in possible values for the Version field, please make a remark in the Summary field. * In case you are not a user: [[BR]] Please write who you are in the Summary field. |
* For bugs: [[BR]] If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field. * In case you are not a user: [[BR]] Please write who you are in the 'Summary' field. |
Creation of a Tracker Issue
Any one with access to the internet can in princip create an Issue Tracker in form of a Bug, a Feature Request or a Patch.
It is important to give enough information when the tracker issue is created. Especially for person that do not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change.
Please remmember ALWAYS to:
For bugs: BR Please Add log files under field "Attach Files:" if you describe an error that can be traced in log files (see below).
For bugs: BR If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field.
In case you are not a user: BR Please write who you are in the 'Summary' field.
Creation of a Bug
Choose the Bug Tracker in case you want to report a bug which should be implemented as a fix in NetarchiveSuite.
include logs (examples from new deploy)
... <to be written>
Creation of a Feature Request
Choose the Feature Request Tracker in case you want to report a feature request which you would like to have implemented in NetarchiveSuite. The rest of the process is the same as for Bugs, please refer to the Reporting a Bug section.
Creation of a Patch
Choose the Patch Tracker in case you want to report a patch to inclusions in NetarchiveSuite.
... <to be written>