Differences between revisions 2 and 3
Revision 2 as of 2008-12-17 15:28:05
Size: 1459
Editor: EldZierau
Comment:
Revision 3 as of 2008-12-17 15:31:38
Size: 1465
Editor: EldZierau
Comment:
Deletions are marked like this. Additions are marked like this.
Line 8: Line 8:
 * For bugs: [[BR]] If the version is not lsted in possible values for the Version field, please make a remark in the Summary field.
 * In case you are not a user: [[BR]] Please write who you are in the Summary field.
 * For bugs: [[BR]] If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field.
 * In case you are not a user: [[BR]] Please write who you are in the 'Summary' field.

Creation of a Tracker Issue

Any one with access to the internet can in princip create an Issue Tracker in form of a Bug, a Feature Request or a Patch.

It is important to give enough information when the tracker issue is created. Especially for person that do not have a user account, it is hard to complement a Issue Tracker later. This is due to the way that GForge works, and therefore not in our power to change.

Please remmember ALWAYS to:

  • For bugs: BR Please Add log files under field "Attach Files:" if you describe an error that can be traced in log files (see below).

  • For bugs: BR If the version is not lsted in possible values for the 'Version' field, please make a remark in the 'Summary' field.

  • In case you are not a user: BR Please write who you are in the 'Summary' field.

Creation of a Bug

Choose the Bug Tracker in case you want to report a bug which should be implemented as a fix in NetarchiveSuite.

include logs (examples from new deploy)

... <to be written>

Creation of a Feature Request

Choose the Feature Request Tracker in case you want to report a feature request which you would like to have implemented in NetarchiveSuite. The rest of the process is the same as for Bugs, please refer to the Reporting a Bug section.

Creation of a Patch

Choose the Patch Tracker in case you want to report a patch to inclusions in NetarchiveSuite.

... <to be written>

Process/Create Tracker Issue WithoutTitle (last edited 2010-08-16 10:24:57 by localhost)