Diff for "Process/Create Tracker Issue WithoutTitle"

Differences between revisions 33 and 35 (spanning 2 versions)

The Creation of a Tracker Issue process contains [#CreateTIDescription Description], [#CreateTIPurpose Purpose], [#CreateTIResponsible Responsible], [#CreateTIthod Method], [#CreateTITime Time], [#CreateTIInput Input] and [#CreateTIOutput Output].

Anchor(CreateTIDescription) DescriptionBR Anyone with access to the internet can create a Tracker Issue in form of a Bug, a Feature Request or a Patch.

It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change. Furthermore it is important to give information of version, that a bug appears in or patch files will work in, - and for bugs also give log-files in order for the developers to evaluate the bug.

Anchor(CreateTIPurpose) PurposeBR To make a formal report of a tracker issue (bug, feature request or patch) in a way that enables tracking of the life-cycle of the issue.

Anchor(CreateTIResponsible) ResponsibleBR Anybody

Anchor(CreateTIMethod) MethodBR

Classify your issueas a bg, feature request or a patch, i.e. find the [:BugInfGuide/Fields#FieldDataType:'Data Type'] of your Tracker (bug, feature request or patch, see [:BugInfGuide/Fields#FieldDataType:'Data Type'] for further description)
Go to tracker issue in NetarchiveSuite GForge matching your issue classification ([http://gforge.statsbiblioteket.dk/tracker/?atid=105&group_id=7&func=browse bugs], [http://gforge.statsbiblioteket.dk/tracker/?atid=108&group_id=7&func=browse feature request], [https://gforge.statsbiblioteket.dk/tracker/?atid=107&group_id=7&func=browse patch]) and click 'Submit New'.
Fill in the fields (described under [http://netarchive.dk/suite/BugInfGuide/Fields Fields for different Tracker Issues] marked with "new"). BR Most importantly are the fields:
- [:BugInfGuide/Fields#FieldSummary:Summary]
  - remember to include name of reporting person, in case you are not a user in the system.
  - remember to include version, if it does not exist in the drop down list for the [:BugInfGuide/Fields#FieldVersion:'Version'] field
- [:BugInfGuide/Fields#FieldDetailedDescription:Detailed description]:
- [:BugInfGuide/Fields#FieldAttachFiles:Attach Files] - where
  - in case of a bug, logs must be attached (please refer to [:Guidelines/LogFileHints:Hints to Where to Find Log-files])
  - in case of a patch, files with updates/additions must be attached
- [:BugInfGuide/Fields#FieldVersion:Version]
If known it is desireble if the fields [:BugInfGuide/Fields#FieldAssignedTo:'Assigned To'], [:BugInfGuide/Fields#FieldModule:'Module'] are set. BR Fileds like [:BugInfGuide/Fields#FieldPriority:'Priority'], [:BugInfGuide/Fields#FieldStatus:'Status'] and [:BugInfGuide/Fields#FieldDuplicateOf:'Duplicate Of'] will rarely be set at creation time.
Click 'Submit New'

Anchor(CreateTITime) TimeBR Any time

Anchor(CreateTIInput) InputBR Any issue to be reported as a bug, a feature request of a patch.

Anchor(CreateTIOutput) OutputBR A new Tracker issue registered in the NetarchiveSuite GForge tracker system.

Process/Create Tracker Issue WithoutTitle (last edited 2010-08-16 10:24:57 by localhost)

-  ⇤ ← Revision 33 as of 2009-01-19 15:15:34 → 
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  Editor: EldZierau
  Comment:
+   ← Revision 35 as of 2009-01-20 10:03:07 → ⇥
  Size: 3421
  Editor: EldZierau
  Comment:
-Deletions are marked like this.
+Additions are marked like this.
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-It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change.

Please remember ALWAYS to:
 * For bugs: [[BR]] Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).
 * For bugs: [[BR]] Make a remark of version in the 'Summary' field, in case the version is not listed in possible values for the 'Version' field. 
 * For non-registered users:  [[BR]] Write who you are in the 'Summary' field.
+It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change. Furthermore it is important to give information of version, that a bug appears in or patch files will work in, - and for bugs also give log-files in order for the developers to evaluate the bug.
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+Line 21:
- * Classify your issue, i.e. find the [:BugInfGuide/Fields#FieldDataType:'Data Type'] of your Tracker (bug, feature request or patch, see [:BugInfGuide/Fields#FieldDataType:'Data Type'] for further description)
   * a '''bug''', if the issue is concerned with an error in the !NetarchiveSuite package, e.g. a spelling error
   * a '''feature request''', if the issue represents a suggested change in the !NetarchiveSuite package, e.g. a better interface
   * a '''patch''', in case it includes explicit changes and/or additions to the !NetarchiveSuite package, e.g. new translation files.
+ * Classify your issueas a bg, feature request or a patch, i.e. find the [:BugInfGuide/Fields#FieldDataType:'Data Type'] of your Tracker (bug, feature request or patch, see [:BugInfGuide/Fields#FieldDataType:'Data Type'] for further description)