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| It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change. Furthermore it is important to give information of version, that a bug appears in or patch files will work in, - and for bugs also give log-files in order for the developers to evaluate the bug. | It is important to give enough information when the tracker issue is created. Some information is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change. |
The Creation of a Tracker Issue process contains [#CreateTIDescription Description], [#CreateTIPurpose Purpose], [#CreateTIResponsible Responsible], [#CreateTIthod Method], [#CreateTITime Time], [#CreateTIInput Input] and [#CreateTIOutput Output].
Anchor(CreateTIDescription) DescriptionBR Anyone with access to the internet can create a Tracker Issue in form of a Bug, a Feature Request or a Patch.
It is important to give enough information when the tracker issue is created. Some information is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change.
Anchor(CreateTIPurpose) PurposeBR To make a formal report of a tracker issue (bug, feature request or patch) in a way that enables tracking of the life-cycle of the issue.
Anchor(CreateTIResponsible) ResponsibleBR Anybody
Anchor(CreateTIMethod) MethodBR
Classify your issueas a bg, feature request or a patch, i.e. find the [:BugInfGuide/Fields#FieldDataType:'Data Type'] of your Tracker (bug, feature request or patch, see [:BugInfGuide/Fields#FieldDataType:'Data Type'] for further description)
Go to tracker issue in NetarchiveSuite GForge matching your issue classification ([http://gforge.statsbiblioteket.dk/tracker/?atid=105&group_id=7&func=browse bugs], [http://gforge.statsbiblioteket.dk/tracker/?atid=108&group_id=7&func=browse feature request], [https://gforge.statsbiblioteket.dk/tracker/?atid=107&group_id=7&func=browse patch]) and click 'Submit New'.
Fill in the fields (described under [http://netarchive.dk/suite/BugInfGuide/Fields Fields for different Tracker Issues] marked with "new"). BR Most importantly are the fields:
[:BugInfGuide/Fields#FieldSummary:Summary]
- remember to include name of reporting person, in case you are not a user in the system.
remember to include version, if it does not exist in the drop down list for the [:BugInfGuide/Fields#FieldVersion:'Version'] field
[:BugInfGuide/Fields#FieldDetailedDescription:Detailed description]:
[:BugInfGuide/Fields#FieldAttachFiles:Attach Files] - where
in case of a bug, logs must be attached (please refer to [:Guidelines/LogFileHints:Hints to Where to Find Log-files])
- in case of a patch, files with updates/additions must be attached
[:BugInfGuide/Fields#FieldVersion:Version]
If known it is desireble if the fields [:BugInfGuide/Fields#FieldAssignedTo:'Assigned To'], [:BugInfGuide/Fields#FieldModule:'Module'] are set. BR Fileds like [:BugInfGuide/Fields#FieldPriority:'Priority'], [:BugInfGuide/Fields#FieldStatus:'Status'] and [:BugInfGuide/Fields#FieldDuplicateOf:'Duplicate Of'] will rarely be set at creation time.
- Click 'Submit New'
Anchor(CreateTITime) TimeBR Any time
Anchor(CreateTIInput) InputBR Any issue to be reported as a bug, a feature request of a patch.
Anchor(CreateTIOutput) OutputBR A new Tracker issue registered in the NetarchiveSuite GForge tracker system.