NetarchiveSuiteThe Creation of a Tracker Issue process contains [#CreateTIDescription Description], [#CreateTIPurpose Purpose], [#CreateTIResponsible Responsible], [#CreateTIthod Method], [#CreateTITime Time], [#CreateTIInput Input] and [#CreateTIOutput Output].
Anchor(CreateTIDescription) DescriptionBR Anyone with access to the internet can create a Tracker Issue in form of a Bug, a Feature Request or a Patch.
It is important to give enough information when the tracker issue is created. Especially for person who does not have a user account, it is hard to complement a Tracker Issue later. This is due to the way that GForge works, and therefore not in our power to change.
Please remember ALWAYS to:
For bugs: BR Add log files under 'Attach Files' field, in case you describe an error that can be traced in log files (see below).
For bugs: BR Make a remark of version in the 'Summary' field, in case the version is not listed in possible values for the 'Version' field.
For non-registered users: BR Write who you are in the 'Summary' field.
Anchor(CreateTIPurpose) PurposeBR To make a formal report of a tracker issue (bug, feature request or patch) in a way that enables tracking of the life-cycle of the issue.
Anchor(CreateTIResponsible) ResponsibleBR Anybody
Anchor(CreateTIMethod) MethodBR
- Classify your issue as a bug, feature request or a patch
a bug, if the issue is concerned with an error in the NetarchiveSuite package, e.g. a spelling error
a feature request, if the issue represents a suggested change in the NetarchiveSuite package, e.g. a better interface
a patch, in case it includes explicit changes and/or additions to the NetarchiveSuite package, e.g. new translation files.
Go to tracker issue in NetarchiveSuite GForge matching your issue classification ([http://gforge.statsbiblioteket.dk/tracker/?atid=105&group_id=7&func=browse bugs], [http://gforge.statsbiblioteket.dk/tracker/?atid=108&group_id=7&func=browse feature request], [https://gforge.statsbiblioteket.dk/tracker/?atid=107&group_id=7&func=browse patch]) and click 'Submit New'.
Fill in the fields (described under [http://netarchive.dk/suite/BugInfGuide/Fields Fields for different Tracker Issues] marked with 'new'). BR Most importantly are the fields:
- Summary
- must also name of reporting person, in case you are not a user in the system.
- must also include version, if it does not exist in the drop down list for the 'Version' field
- Detailed description:
- Attach Files - where
- logs must be attached in case of a bug
- files with updates/additions must be attached in case of a patch
- Version
- Summary
If known it is desireble if the fields 'Assigned To', 'Module' are set. BR Fileds like 'Priority', 'Status' and 'Duplicate Of:' will rarely be set at creation time.
Include logs (examples from new deploy)
Anchor(CreateTITime) TimeBR Any time
Anchor(CreateTIInput) InputBR Any issue to be reported as a bug, a feature request of a patch.
Anchor(CreateTIOutput) OutputBR A new Tracker issue registered in the NetarchiveSuite GForge tracker system.