The Evaluation of a Tracker Issue process contains [#EvaluateTIDescription Description], [#EvaluateTIPurpose Purpose], [#EvaluateTIResponsible Responsible], [#EvaluateTIMethod Method], [#EvaluateTITime Time], [#EvaluateTIInput Input] and [#EvaluateTIOutput Output].
Anchor(EvaluateTIDescription) DescriptionBR To have new tracker issues evaluated adn possibly fixed as quick as possible When a tracker issue is created and assigned a module, it must be evaluated and possibly handled by the [:Process_Role/Module_Owner: Module Owner]. Further more tracker issue that needs additional information must be followed up.
Anchor(EvaluateTIPurpose) PurposeBR To have new tracker issues evaluated adn possibly fixed as quick as possible
Anchor(EvaluateTIPurpose) ResponsibleBR [:Process_Role/Module_Owner: Module Owner]. Please refer to [:Development/Staffing: Staffing] for overview of modules, owners and backups.
Anchor(EvaluateTIMethod) MethodBR Overview of tracker issue fields can be found on [:BugInfGuide/Fields: Tracker Issue Field Description]
Find tracker issues for module via the [https://gforge.statsbiblioteket.dk/tracker/?group_id=7 trackers in GForge]
- Check if the tracker issue is assigned to the right module.
- If the tracker issue shoud be assigned to another known module do following
- Change the 'Module' field to what seems the right module
- Change the 'Assigned To' field to the owner of this module.
- If appropriate make a comment on the reason of the change in the 'OR Attach A Comment' field.
- If the tracker issue shoud be assigned to another NOT known module do following
- Change the 'Module' field to "None"
Change the 'Assigned To' field to the name of the [:Process_Role/QA_Coordinator_WithTitle: QA Coordinator].
- If appropriate make a comment on the reason of the change in the 'OR Attach A Comment' field.
Only proceed with issues for actual module
- Set priority according to how important the tracker issue seem to be.
If the priority is set to the highest priority (5) then contact [:Process_Role/QA_Coordinator: QA Coordinator] who will take action according to the [:Process/Prioritization:Prioritization] process.
Only proceed with issues with priority is less than 5
- If we currently do NOT have a code freeze at evaluation time
- If there is an easy solution to fix the tracker issue (guideline maximum 1 md.):
- Set the 'Status' field to "In Progress"
Follow the [:Process/Implementation_WithTitle:Implementation] process
- If there are a need for additional information before evaluation can be completed:
- Sent request for nedded information
- Set the 'Status' field to "Need Info"
- Write information about request of information in the 'OR Attach A Comment' field
- If there is a little more complex solution to fix the tracker issue:
- Make a description of how the tracker issue should be fixed in the 'OR Attach A Comment' field
- Write and estimate (with uncertaincy description if appropriate) of the fix in the 'OR Attach A Comment' field
- If the solution is complex:
- Make a description of creation of an assignement in the 'OR Attach A Comment' field
- Write and estimate (with uncertaincy description if appropriate) of the creation of such an assignment in the 'OR Attach A Comment' field
- Set the 'Status' field to "Evaluated"
- If there is an easy solution to fix the tracker issue (guideline maximum 1 md.):
- If we currently DO have a code freeze at evaluation time
- Evaluate if the tracker issue should be fixed before release.
- If it should be fixed before release then
Contact [:Process_Role/QA_Coordinator: QA Coordinator] and [:Process_Role/Test_Coordinator_WithTitle: Test Coordinator].
- If it should NOT be fixed before release then
- Evaluate the tracker issue after codefreeze
Anchor(EvaluateTITime) TimeBR Every time a new tracker issue is created.
The reaction time on evaluation of a tracker issue should be no more than a week.
All tracker issues must be evaluated or fixed before [:Process/Code_Freeze:Code Freeze].
Anchor(EvaluateTIInput) InputBR Tracker issue
- that has been assigned to a specific module (set by creater of issue or in the [:Process/Monitoring_Trackers:Monitoring Trackers] process)
- that awaits additional information before evaluation can be completed
Anchor(EvaluateTIOutput) OutputBR Evaluated or fix in progress of tracker issue